Privacy policy

 Effective Date: 1/1/2024

This Privacy Policy describes how 360 Botanics collects, uses, and shares information when you use our website [360botanics.com] and the services offered through the Site. By using the Site, you agree to the terms of this Privacy Policy.

 1. Information We Collect

 1.1 Personal Information

  1.1.1 Contact Information: When you make a purchase, sign up for an account, or subscribe to our newsletter, we collect your name, email address, phone number, and shipping address.

 1.1.2 Payment Information: We collect payment details, such as credit/debit card information, for processing your transactions securely.

 1.2 Non-Personal Information

 1.2.1 Usage Data: We collect information about your interactions with the Site, including your IP address, browser type, pages visited, and the time spent on each page.

  1.2.2 Cookies: We use cookies to enhance your experience on the Site. You can manage your cookie preferences through your browser settings.

 2. How We Use Your Information

 2.1 Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping and handling.

  2.2 Communication: We may send you transactional emails, such as order confirmations and shipping notifications. You may also receive marketing communications if you opt-in to our newsletter.

 3. Information Sharing

  3.1 Third-Party Service Providers: We may share your information with third-party service providers who help us operate the Site, process payments, and fulfil orders.

 3.2 Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

  4. Your Rights

 4.1 Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting us at hello@360botanics.com.

  4.2 Opt-Out: You can opt-out of receiving marketing communications by following the instructions in our emails or contacting us.

  5. Security

We take reasonable measures to protect your information from unauthorised access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

 6. Changes to This Privacy Policy

 We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

 7. Contact Us

 If you have any questions about this Privacy Policy, please contact us at hello@360botanics.com