Shipping & Returns

SHIPPING POLICY

Postage is normally within 3-5 working days as each item is hand blended and bottled in small batches. Our usual postal method is 'Royal Mail' Second Class. If you require a different shipping method please send us an e-mail before you place your order.

All European & International orders are sent by Royal Mail International Tracked for up to 500g, so it's worth placing an order for a few items! 

Buyers are responsible for any Customs or Import taxes that may apply and any delays that may occur due to this.

RETURN POLICY

We want everyone to enjoy their products, so if for any reason you are unhappy - get in touch ASAP.  If you wish to cancel an order, please email hello@360botanics.com as soon as possible.

If your order has already been dispatched, please return unused, in perfect condition and in its original packaging within 21 days for a full refund. 

Unfortunately, return postage is non-refundable unless the order was sent by error. 

PAYMENT METHOD

We accept Paypal and all Credit /Debit Cards

WHOLESALE& PRESS INQUIRIES

We love working with Boutique Shops, Spa & Wellness Centres, Small Hotels  & BnB's and love being featured in the right kind of article/magazine! So please get in touch for wholesale prices and media info!